Avianca Forums & FAQ

Does Avianca offer discounts to military families and veterans?

You can check this page for more information about Avianca's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
Knoji Staff answered this on Jun 15, 2017 Posted in Avianca1 answer — Last reply 1 months ago

Does Avianca accept debit cards or personal checks?

If you are in the United States, no debit cards and personal checks are not accepted as payment options at Avianca. It only accepts credit cards such as Visa, MasterCard, Discover, Diners and American Express issued by United States banks and Colombian banks. If you're from another country, you may ...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 61 months ago

Does Avianca offer a mobile app for iPad, iPhone and Android?

No, Avianca offers a mobile app for iPad, iPhone and Android devices. There was a plan to come up with an Avianca mobile app that's supposed to streamline the arduous process of reservation in airports but it never materialized. The proposal stayed as a proposal. There are no news, however, if the A...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 61 months ago

Does Avianca allow me to pay for my ticket using two different credit cards?

No, it appears that Avianca only allows payment with one credit card. Avianca allows different payment method per country. You may check the available payment methods per country in this link. If you are holding a Columbian credit card, you may actually pay with up to 24 installments for a purchase ...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 61 months ago

How do you book infant or baby seats when booking with Avianca?

You can book an infant when while you book a flight. Click the Buy Flights Tab located on Avianca Home Page, click the Flights Tab and under its, you will see a dropdown menu below the label Infant. While the dropdown menu lists up to 8 infant, Avianca only allows up to 2 infants between 0 to 2 year...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 61 months ago

Does Avianca ship internationally? Which countries do they ship to?

No, Avianca doesn't ship orders to international countries because they don't offer physical products. Avianca offers ticket reservations for flights whether round trip or on way flight. They offer services and features like Web Check In, Ticket Status, Flight Status and Itineraries. For additional...
TinTinB answered this on Oct 12, 2012 Posted in Avianca1 answer — Last reply 62 months ago

What is Avianca's return / refund / exchange policy?

International routes are not refundable, unfortunately. One can cancel a booking made at Avianca if the cardholder calls the company's Call Center at 1800 284 2622 (US) and makes this request. If a cancelation is not requested and the customer doesn't reach the flight, there is a possibility to...
Ioana Moldovan answered this on Jul 11, 2012 Posted in Avianca1 answer — Last reply 66 months ago

Does Avianca accept PayPal?

No, Avianca does not currently accept PayPal as a payment method at its website. Instead, the business accepts a variety of Credit Cards through its electronic payment system. Accepted Cards are: VISA MasterCard American Express Diner's Club Discover Card For payments, Avianca's website d...
Christy Birmingham answered this on Jul 10, 2012 Posted in Avianca1 answer — Last reply 66 months ago

What products and services does Avianca sell / offer?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

Where is Avianca located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

How trustworthy is Avianca? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

How much traffic does Avianca's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

Where can I find Avianca's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

What are Avianca's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

What products and services does Avianca sell / offer?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

What are the main advantages / key differentiators of Avianca?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

What are sites / companies similar to Avianca? How do they compare?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

What are Avianca's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 68 months ago

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