What is Avianca's return / refund / exchange policy?

Larry Shu asked this on Feb 14, 2012 Posted in Avianca1 answer — Last reply 72 months ago

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Ioana Moldovan
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10 answers Posted on Jul 11, 2012
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Are there inflight meals served on Avianca flights?

Yes, Avianca serves inflight meals. Flights run by Avianca offer meals when you fly with them. You can find additional information here to see their specific policies regarding menu offerings and possible limitations to certain flights. Also check their homepage for more details on their inflight a...
Avianca's inflight meals are rated:
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Knoji Staff answered this on Dec 14, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Does Avianca have inflight entertainment?

Yes, there are inflight entertainment on Avianca flights. See more about Avianca's other amenities or specific entertainment offerings on this page. Also visit their homepage to learn more.
Avianca's inflight entertainment offerings are rated:
4.0 - 1 rating
Knoji Staff answered this on Dec 14, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Is there inflight Wi-Fi on Avianca flights?

Yes, there is inflight Wi-Fi on Avianca flights. When onboard Avianca planes you are able to use the Wi-Fi to access the Internet. You can find more specific information about pricing and limitations here. Also check their homepage for more details on their inflight amenities.
Avianca's inflight Wi-Fi are rated:
4.0 - 1 rating
Knoji Staff answered this on Dec 14, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Can I transfer miles from Avianca to another airline?

Yes, Avianca has partner airlines which means you may be able to transfer your miles as well as utilize many other benefits. Learn additional information here to see which airlines Avianca is partnered with and how you can best utilize their partnerships. Also visit their homepage for other informa...
Avianca's partner airlines are rated:
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Knoji Staff answered this on Dec 14, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Can I charge my devices on Avianca flights?

Yes, Avianca has outlets on their planes. You are able to charge your devices using their electrical outlets. You can find out more additional information here. Also check their homepage for more details on their inflight amenities.
Avianca's power outlets are rated:
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Knoji Staff answered this on Dec 14, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Does Avianca offer online check-in?

Yes, Avianca offers online check-in for their flights. Learn more on their page regarding specific time frames and policies. Also visit their homepage to learn more about Avianca's other policies.
Avianca's online check-in policies are rated:
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Knoji Staff answered this on Dec 13, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Is there assigned seating when you purchase your Avianca ticket?

It's not clear how seating is assigned on Avianca flights, but you can see this page for more information. Also check their homepage for additional information.
Avianca's pre-assigned seating policies are rated:
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Knoji Staff answered this on Dec 13, 2017 Posted in Avianca1 answer — Last reply 4 weeks ago

Does Avianca have a free change or cancellation policy?

No, &does not have cancellation fees. Learn more about their specific cancellation policies on their website. Also be sure to check out Avianca's homepage for more information.
Avianca's free cancellation policies are rated:
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Knoji Staff answered this on Dec 13, 2017 Posted in Avianca1 answer — Last reply 1 months ago

What is Avianca's pet policy?

Yes, Avianca allow pets to fly on their planes. You can find additional information here to see their specific policies and stipulations. Also check their homepage for more details, links or updates on their pet policies.
Avianca's pet policy are rated:
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Knoji Staff answered this on Dec 12, 2017 Posted in Avianca1 answer — Last reply 1 months ago

Can you check bags for free when you fly with Avianca?

Yes, Avianca gives their passengers free checked luggage when you fly with them. You can find more information here to see more about any specific rules or limitations. Also check their homepage for more details, links or updates on their policies regarding luggage and bags.
Avianca's free checked baggage policies are rated:
4.0 - 1 rating
Knoji Staff answered this on Dec 12, 2017 Posted in Avianca1 answer — Last reply 1 months ago

Does Avianca offer discounts to military families and veterans?

You can check this page for more information about Avianca's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
Avianca's military discount policies are rated:
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Knoji Staff answered this on Jun 15, 2017 Posted in Avianca1 answer — Last reply 8 months ago

Does Avianca accept debit cards or personal checks?

If you are in the United States, no debit cards and personal checks are not accepted as payment options at Avianca. It only accepts credit cards such as Visa, MasterCard, Discover, Diners and American Express issued by United States banks and Colombian banks. If you're from another country, you may ...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 67 months ago

Does Avianca offer a mobile app for iPad, iPhone and Android?

No, Avianca offers a mobile app for iPad, iPhone and Android devices. There was a plan to come up with an Avianca mobile app that's supposed to streamline the arduous process of reservation in airports but it never materialized. The proposal stayed as a proposal. There are no news, however, if the A...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 67 months ago

Does Avianca allow me to pay for my ticket using two different credit cards?

No, it appears that Avianca only allows payment with one credit card. Avianca allows different payment method per country. You may check the available payment methods per country in this link. If you are holding a Columbian credit card, you may actually pay with up to 24 installments for a purchase ...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 67 months ago

How do you book infant or baby seats when booking with Avianca?

You can book an infant when while you book a flight. Click the Buy Flights Tab located on Avianca Home Page, click the Flights Tab and under its, you will see a dropdown menu below the label Infant. While the dropdown menu lists up to 8 infant, Avianca only allows up to 2 infants between 0 to 2 year...
BlogWriter answered this on Nov 23, 2012 Posted in Avianca1 answer — Last reply 67 months ago

Does Avianca ship internationally? Which countries do they ship to?

No, Avianca doesn't ship orders to international countries because they don't offer physical products. Avianca offers ticket reservations for flights whether round trip or on way flight. They offer services and features like Web Check In, Ticket Status, Flight Status and Itineraries. For additional...
TinTinB answered this on Oct 12, 2012 Posted in Avianca1 answer — Last reply 69 months ago

Does Avianca accept PayPal?

No, Avianca does not currently accept PayPal as a payment method at its website. Instead, the business accepts a variety of Credit Cards through its electronic payment system. Accepted Cards are: VISA MasterCard American Express Diner's Club Discover Card For payments, Avianca's website d...
Christy Birmingham answered this on Jul 10, 2012 Posted in Avianca1 answer — Last reply 72 months ago

What are Avianca's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

Where can I find Avianca's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

How much traffic does Avianca's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

How trustworthy is Avianca? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

Where is Avianca located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

What products and services does Avianca sell / offer?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 74 months ago

What are Avianca's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 75 months ago

What are sites / companies similar to Avianca? How do they compare?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 75 months ago

What are the main advantages / key differentiators of Avianca?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 75 months ago

What products and services does Avianca sell / offer?

answered this on Dec 31, 1969 Posted in Avianca1 answer — Last reply 75 months ago